1. Information We Collect
WINFIX SUPPORT (“we,” “our,” or “us”) operates the website https://win-fix.shop and is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1.1 Personal Information
We may collect personal information that you voluntarily provide to us through our website forms, including but not limited to:
- Name
- Email address
- Phone number (including WhatsApp number)
- Billing and shipping address
- Message or inquiry details
1.2 Non-Personal Information
We may collect non-personal information automatically, such as:
- IP address
- Browser type
- Operating system
- Website usage statistics (via cookies and analytics tools)
2. How We Use Your Information
We use the collected information to:
- Provide and manage our IT support services.
- Process transactions and communicate important updates.
- Respond to inquiries and offer technical support.
- Share updates, promotional content, and offers (only to users who have opted in).
- Improve our website’s performance and user experience.
- Comply with applicable legal and regulatory obligations.
3. Opt-In Process
When you submit your information through our website contact form, you are explicitly opting in to be contacted by WINFIX SUPPORT. Our form includes required fields (Name, Email, WhatsApp Number), and a message field, which ensures that all submissions are intentional and user-initiated.
By completing the form and clicking the “Send Message” button, you are giving us consent to contact you via email or WhatsApp regarding your inquiry or related services. We do not use automated data collection, purchased contact lists, or third-party lead providers.
You can withdraw your consent at any time by contacting us at contact@win-fix.shop.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information:
- With trusted service providers to support website functionality and communications.
- If required by law or in response to valid legal processes.
- In the event of a business transaction such as a merger or acquisition.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device to analyze site usage and tailor content. You can manage or disable cookies in your browser settings.
6. Data Security
We use industry-standard security measures (such as HTTPS, data encryption, and firewalls) to protect your personal information. However, no internet transmission is completely secure, and we encourage users to contact us if they notice any suspicious activity.
7. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (subject to legal or operational requirements).
- Withdraw consent to marketing communications.
To exercise any of these rights, please email us at contact@win-fix.shop.
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy policies or content. We encourage users to review external privacy policies before submitting personal data.
9. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Address:
0, DHANI DHALA, ANANDNAGAR,
MAHARAJGANJ, UTTAR PRADESH, 273155
Phone: +91 8503330220
Email: contact@win-fix.shop